FAQ

What people ask.

Direct answers to common questions about working with us.

Depends on scope. A brand identity project runs 12 to 24 business days depending on the package. A design system is 6 to 10 weeks. UI/UX product design varies most, typically 4 to 8 weeks for a core feature set. We give you a specific timeline in writing before anything starts.
Yes. About 65 percent of our clients are not in Colorado. We work entirely remotely for projects outside Denver. All collaboration happens over video calls and shared design tools. The location has not created problems once.
Additional revision rounds beyond what is included in your package are billed at our hourly rate of $34.20/hr. We track time carefully and provide estimates before starting any additional work. No surprise invoices.
Yes. Most clients start with a brand identity project and return for design system work or product design later. About 88 percent of our clients have done more than one project with us.
A project brief, any existing brand assets, and reference examples of work you find compelling. We send you a brief template after your first call. You do not need everything ready before reaching out.
Fixed-scope projects are paid in full at time of order via Stripe. Larger projects can be split into milestone payments discussed before the project starts. Work begins within 2 business days of confirmed payment.
Yes. Every deliverable is provided digitally via email, Figma, or cloud storage. We do not ship physical goods.
Design work is delivered as production-ready Figma files. Identity work includes AI, PDF, SVG, and PNG exports. Packaging is delivered as press-ready PDFs. Motion files include After Effects source files and Lottie exports.
Yes. After a completed project, some clients move into monthly retainers for ongoing design direction and production. We are selective about retainers because they take up committed capacity.
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